I. Safe Harbor Certification
In light of the international nature of our business, TOG complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. For more information about the Safe Harbor program, please visit http://www.export.gov/safeharbor/.
II. The Information We Collect
TOG collects the types of information set forth below via the TOG Site directly and indirectly through our service providers and business and advertising partners ("Service Providers").
III. Personal Information
IV. Non-Personal Information
Activity Information. We may collect your IP address, Internet service provider, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, sections of the TOG Site visited, number of links you click while on the TOG Site, search terms, operating system, website traffic and related statistics, keywords, and/or other data.
Geolocational Information. We may collect information regarding your current location (e.g., by IP address, by latitude/longitude, or zip code) when you visit the TOG Site. While you are visiting our mobile site or using our Mobile Apps, we may, with your consent, automatically collect geolocational information from your mobile device, wireless carrier, or third party service providers. Your mobile device also permits you to turn off the location services. Please be sure to manage your mobile device and privacy preferences on a consistent basis.
V. Cookies and Other Tracking Technologies
"Session" cookies are temporary cookies used for various reasons, such as managing page views and your shopping cart. Typically, your browser will erase session cookies once you exit the browser. "Persistent" cookies are more permanent cookies that are stored on your computer or mobile device after you exit the browser. Persistent cookies allow us to retrieve certain information that you have previously provided to us (for example, your user ID if you ask to be remembered). The TOG Site may use both session and persistent cookies.
The TOG Site may also use "tracer tags," which are tiny graphic images placed on TOG Site pages or in our e-mails that allow us to determine whether you have performed certain actions. When you access these pages or open email messages, the tags generate a notice of that action to us or our Service Providers. These tools allow us to measure response to our communications and improve our web pages and promotions.
You may manage, block, or delete cookies and other tracking technologies by adjusting your browser's security and privacy settings but, if you do so, you may not be able to use particular features of the TOG Site.
VI. How We Use Your Information
TOG may link or combine Personal Information with other personally identifiable information (such as transaction history) and Non-Personal Information that is available from our records and other sources. We may use this combined information for marketing and advertising programs, to enforce TOG Site policies, to comply with applicable law, and to protect the TOG Site, our customers, and others.
VII. Sharing Your Information
TOG may share your Personal Information and Non-Personal Information with third parties without notice to you under certain circumstances, including:
When we engage a Service Provider to perform certain business¬related functions, we only provide them with the information that they need to perform their specific function. We may also share your information with any of our parent companies, subsidiaries, or other companies under common control with us.
We may disclose your information if required to do so by law, or in the good faith belief that such action or disclosure is necessary or appropriate (i) to operate the TOG Site, (ii) comply with any legal obligation, report unlawful activity, cooperate with law enforcement, or protect against legal liability, (iii) protect and defend our rights, property, personnel, suppliers, sponsors, agents, or licensors, or (iv) protect the personal safety of users of the TOG Site or the public.
We may share your information with business partners, or buy or sell businesses or assets. In the event of a corporate sale, asset sale, merger, reorganization, dissolution or similar event, Personal Information, and Non-Personal Information may be part of the assets that are transferred.
We may aggregate Personal Information and Non-Personal Information and provide it to our existing or potential business partners, sponsors, advertisers, or other third parties, in response to a government request, or to other third parties for lawful purposes.
TOG may disclose Personal Information to third party marketers (who may combine such Personal Information with their own records, and records available from other sources), for their own direct marketing purposes, and the direct marketing purposes of other third party marketers. If you wish to opt-out of sharing your Personal Information with third party marketers for their own and third party direct marketing purposes, please unsubscribe.
VIII. User Content
We are not responsible for protecting any Personal Information you post on social media web pages associated with TOG. Any Personal Information posted on associated social media pages is publicly available, unprotected, and may be viewed by anyone with access to the specific website.
Personal Information published on associated social media sites may also appear in search engine results (such as Yahoo!, MSN, Google, Altavista, and other search engines) and in the cache of those search engines, in feeds, and third party websites pursuant to cobranding agreements. We have no control over updating and/or removal of such Personal Information, which is the sole responsibility of the search engines, third party websites, and RSS web feed resources. You agree and acknowledge that TOG is not liable for the information published in search results or by any third party website that carries any Personal Information published on associated social media sites. We strongly discourage posting any Personal Information that you do not want others to see or use.
TOG may, directly or indirectly through Service Providers, serve personalized advertisements for TOG products, services, and programs when you visit the TOG Site and other sites. TOG and Service Providers may use Personal Information and Non¬Personal Information collected during your visits to the TOG Site to select advertisements, perform, or have performed, cookie syncs, and otherwise combine and compare your information with other databases for TOG's commercial purposes. You may opt¬out of the tailoring of advertising based on information we collect. To learn more about the use of this information, or to choose not to have this information used by our third¬party advertising partners by opting out, please visit the Network Advertising Initiative by clicking http://www.networkadvertising.org/managing/opt_out.asp.
TOG offers you control over your privacy preferences regarding email. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed.
• You may opt-out of receiving promotional emails from us regarding new features, services, and special offers when registering for an account by unchecking the box that asks whether you would like to receive our newsletter updates.
• You may unsubscribe from receiving promotional emails of certain types (or a company-wide unsubscribe) at any time by using the Unsubscribe page on the TOG Site. Click here to unsubscribe. Please pay careful attention to the various options for unsubscribing. You may have the option to unsubscribe from one or more special interest lists or unsubscribe from all promotional emails.
• When you receive a promotional email from TOG, it will contain a link that allows you to unsubscribe. If you decide to use this opt-out link, you will no longer receive special offers, valuable coupons, new product introductions, or informational health and wellness newsletters from TOG via email or direct mail; however, you will continue to receive non-promotional emails and direct mail from us, such as order confirmations.
• You may opt-out from promotional emails from us by sending an email message to our Customer Service Department at CustomerService@drmedsupplies.com.
Unfortunately, no data transmission over the Internet or stored on a server can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us online, and TOG is not responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.
When creating an account on our TOG Site, you are required to establish a password. To maximize your level of protection, you should choose a password with at least 6 characters, using a combination of letters and numbers. We recommend that you not disclose your password to any other person. You are solely responsible for maintaining the secrecy of your password and account information, and for all activities that occur under your password or account.
Credit card and other financial information that is necessary to complete purchases on the TOG Site is collected and processed by a Service Provider and encrypted before transmitted over the Internet.
XII. Accessing and Correcting Personal Information
The TOG Site is not intended for use by children under the age of 13. TOG does not knowingly collect or use any Personal Information from such children. If you are under the age of 13, do not submit any information to this TOG Site. If we learn that we collected Personal Information from children under the age of 13, we will take steps to delete that information as soon as possible.
XV. Privacy Practices of Third Parties
XVI. Governing Law
XVII. Important Notice to Non-U.S. Residents/Safe Harbor Certification
TOG abides by the principles set forth in the U.S.¬EU Safe Harbor Framework and the U.S.¬Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union member countries and Switzerland. However, it is important to note that the servers that store the information are operated in the United States. If you are located outside of the United States, please be aware that any information provided to us may be transferred to the United States. By visiting the TOG Site, you consent to this transfer.
In order to comply with the Safe Harbor framework, TOG commits to the resolution of complaints about your privacy and our collection or use of the information. Any complaints by European Union citizens, which cannot be resolved directly with our company, may be resolved through the Council of Better Business Bureaus, Inc.'s Safe Harbor Privacy Dispute Resolution Procedures.
XVIII. California Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of Personal Information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To submit a request pursuant to Section 1798.83, please contact TOG as set forth in the Customer Service section below.
XVII. Customer Service